As part of TRISAKAY efforts to make the service great and specialized for each of our Users (you), and in accordance with Republic Act No. 10173, otherwise known as the “Data Privacy Act of 2012”, its Implementing Rules and Regulations (“IRR”), and Orders and Circulars issued by the National Privacy Commission (“NPC”) you will be asked to provide your personal information anytime you avail the services of, contact, participate in surveys and raffle promotions, or attend the trainings provided for by TRISAKAY.
Definition. As defined by the Data Privacy Act, shall refer to “any information whether recorded in a material form or not, from which the identity of an individual is apparent or can be reasonably and directly ascertained by the entity holding the information, or when put together with other information would directly and certainly identify an individual”. This means any information about the User, from which he/she can be personally identifiable, including but not limited to name, official identification card number, birth certificate number, government identifications such as, nationality, address, telephone number, fax number, bank details, credit and debit card details, race, gender, date of birth, marital status, resident status, educational background, financial background, personal interests, email address, user location (even if the app is closed or running in the background so long as user is online) occupation, designation and the organization you work in and the industry in which you work. Personal Data also includes any information about the user which you have provided to the TRISAKAY in registration forms, application forms or any other similar forms in whatever format, and/or any information about you that has been or may be collected, stored, used and processed by the Company from time to time and includes sensitive personal data such as data relating to health, religious, political or other similar beliefs.
The User is not obligated to provide the personal information that we have requested, but, if you choose not to do so, in many cases, TRISAKAY will not be able to provide you with our services, customer care, respond to your queries, nor will you be able to participate in our promotions, or special offers. TRISAKAY is committed to protecting your privacy as our User. As your trusted ride partner, the confidentiality of your information remains our top priority and we shall exert all reasonable efforts to protect it against unauthorized use, access, or disclosure. If you are a Third-Party Partner, vendor, supplier, merchant or service provider, the provision of your Personal Data is mandatory and failure to provide your Personal Data may be a breach of laws or regulatory requirements, and may prevent the Company to engage you to provide products or services, or issue payments to you for the products or services provided.
When a User downloads, uses or avails the services provided by TRISAKAY (including the use of TRISAKAY WEB-APPLICATION), TRISAKAY collects a variety of sensitive and personal information including your name, phone number, e-mail address, mailing address, delivery address, contact preferences, birthday, age, gender, and other personally-identifying information. As a matter of policy, TRISAKAY does not collect credit card details as these are collected, processed, and stored by the payment provider you chose from the options provided to you pursuant to the terms, policies, and processes. However, in case you are entitled to a refund, we may collect your bank account details. If you choose to provide us with your personal information, you must provide us with your correct, complete, and up-to-date information. We reserve the right to ask for a government-issued ID for authorization and validation purposes. Emails are not entirely safe. For security purposes, TRISAKAY will not use this platform to obtain confidential information from you such as your account numbers, passwords, and other personal or sensitive information. TRISAKAY will provide for a safe terminal for the process of collecting sensitive and personal information and will never ask you to confirm any such information by clicking on a link in an email. Do not attempt to click on any suggested link to any TRISAKY website, do not provide confidential information via emails, and do not provide confidential information to access the link to any TRISAKAY-related website. In addition to the Personal Data that you will directly provide to TRISAKAY upon availing of its services, TRISAKAY may also collect your Personal Data from other sources such as:
TRISAKAY may use the personal information collected from you for any of the following purposes:
Subject to the requirements, conditions and exemptions under the Data Privacy Act, Users shall have the following rights:
The TRISAKAY Website may contain links or may be integrated with third parties' websites and services. Please note that TRISAKAY is not responsible for the collection, use, maintenance, sharing, or disclosure of data and information by such third parties. If you provide information directly to such sites or services, TRISAKAY will not be responsible for the data processing practices or privacy policies breach of such sites or services.
TRISAKAY has the right to and may modify, update or amend the terms of this Privacy Notice at any time it deems necessary by placing the updated Notice on its website. Your continued use of the TRISAKAY services, purchase of Company's products or continued engagement with the Company following the modifications, updates or amendments to this Notice shall be deemed acceptance of such modifications, updates or amendments.
Payment Terms for Partners (Driver-partners/Delivery-partners)